Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us. This includes: • Personal identification information (name, email address, phone number) • Profile information (bio, expertise, experience, certifications) • Payment information (processed securely by our payment partners) • Communication data (messages, support tickets) • Usage data (how you interact with our platform) We also automatically collect certain information when you use our platform, including device information, IP address, browser type, and usage patterns.

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send you technical notices and support messages • Communicate with you about products, services, and events • Monitor and analyze usage patterns and trends • Detect, investigate, and prevent fraudulent transactions • Personalize your experience on our platform • Comply with legal obligations We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

We may share your information in the following circumstances: • With experts when you book their services (limited to necessary contact information) • With service providers who assist us in operating our platform • When required by law or to protect our rights and safety • In connection with a merger, acquisition, or sale of assets • With your consent or at your direction We implement appropriate safeguards to protect your information when sharing with third parties and require them to maintain the confidentiality of your data.

We take data security seriously and implement industry-standard measures to protect your information: • Encryption of data in transit and at rest • Regular security audits and vulnerability assessments • Access controls and authentication mechanisms • Secure payment processing through certified partners • Regular backups and disaster recovery procedures However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar tracking technologies to collect and use personal information about you. This includes: • Essential cookies required for platform functionality • Analytics cookies to understand usage patterns • Preference cookies to remember your settings • Marketing cookies for targeted advertising (with your consent) You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

You have the following rights regarding your personal information: • Access: Request a copy of the personal information we hold about you • Correction: Request correction of inaccurate or incomplete information • Deletion: Request deletion of your personal information (subject to legal requirements) • Portability: Request a copy of your data in a machine-readable format • Objection: Object to processing of your personal information • Restriction: Request restriction of processing under certain circumstances To exercise these rights, please contact us using the information provided below.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specific retention periods include: • Account information: Until account deletion or 7 years after last activity • Transaction records: 7 years for legal and accounting purposes • Communication records: 3 years from last interaction • Marketing data: Until you opt out or 2 years of inactivity We may retain anonymized or aggregated data indefinitely for analytical purposes.

As we operate globally, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including: • Adequate safeguards as defined by applicable data protection laws • Standard contractual clauses approved by relevant authorities • Certification under privacy frameworks where applicable We will always ensure your data receives equivalent protection regardless of location.

Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we learn we have collected personal information from a child under 16, we will delete such information promptly.

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by: • Posting the updated policy on our website • Sending you an email notification (for significant changes) • Providing notice through our platform The "Last Updated" date at the top of this policy indicates when it was last revised.